Intern - Academy Operations - Internship

About the internship:BrightChamps is looking for a proactive and detail-oriented Academic Ops Intern to support our demo operations team. This internship involves assisting with the smooth execution of demo classes,coordinating with teachers across international time zones, and supporting new part-time teachers during their onboarding journey. The intern will gain hands-on exposure to operational workflows,cross-functional coordination, and the fast-paced world of edtech operations.

Key Responsibilities:

1. Assist as a point of contact for new part-time teachers during their initial onboarding period, supporting smooth onboarding and successful demo delivery.

2. Help schedule, track, and monitor demo classes, flagging challenges as they arise.

3. Coordinate with teachers to confirm availability and keep slot information updated.

4. Escalate issues to senior team members when required and follow up until resolution.

5. Support operational reporting, data entry, and maintenance of daily trackers.

6. Share timely updates with managers and team leads to enable informed decision-making.

7. Collaborate with peers and cross-functional teams to support seamless execution of demo operations across regions.

Qualifications & Skills:

1. Pursuing or recently completed a Bachelor's degree in any discipline (freshers/students welcome to apply).

2. No prior experience required; prior exposure to EdTech is a plus.

3. Strong communication, coordination, and interpersonal skills.

4. Basic proficiency in MS Excel/Google Sheets.

5. Ability to multitask and work effectively in a fast-paced environment.

6. Detail-oriented, eager to learn, with a problem-solving mindset.

7. Comfortable working with international teams across time zones.

What You'll Gain:

1. Real-world exposure to operations in a global edtech company.

2. Mentorship and hands-on training in coordination, reporting, and stakeholder management.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 27th Oct'26 and 1st Dec'26are available for duration of 6 monthshave relevant skills and interestsStipend:INR₹ 15,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Free snacks & beveragesSkills required:MS-Excel and Google SheetsAbout Company:BrightCHAMPS is a global live-learning ed-tech platform for kids from 6 to 16 years old to learn next-gen life skills such as coding, financial literacy, communication skills, and robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, the US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals.

Responsibilities

BrightChamps is looking for a proactive and detail-oriented Academic Ops Intern to support our demo operations team. This internship involves assisting with the smooth execution of demo classes,coordinating with teachers across international time zones, and supporting new part-time teachers during their onboarding journey. The intern will gain hands-on exposure to operational workflows,cross-functional coordination, and the fast-paced world of edtech operations.

Key Responsibilities:

1. Assist as a point of contact for new part-time teachers during their initial onboarding period, supporting smooth onboarding and successful demo delivery.

2. Help schedule, track, and monitor demo classes, flagging challenges as they arise.

3. Coordinate with teachers to confirm availability and keep slot information updated.

4. Escalate issues to senior team members when required and follow up until resolution.

5. Support operational reporting, data entry, and maintenance of daily trackers.

6. Share timely updates with managers and team leads to enable informed decision-making.

7. Collaborate with peers and cross-functional teams to support seamless execution of demo operations across regions.

Qualifications & Skills:

1. Pursuing or recently completed a Bachelor's degree in any discipline (freshers/students welcome to apply).

2. No prior experience required; prior exposure to EdTech is a plus.

3. Strong communication, coordination, and interpersonal skills.

4. Basic proficiency in MS Excel/Google Sheets.

5. Ability to multitask and work effectively in a fast-paced environment.

6. Detail-oriented, eager to learn, with a problem-solving mindset.

7. Comfortable working with international teams across time zones.

What You'll Gain:

1. Real-world exposure to operations in a global edtech company.

2. Mentorship and hands-on training in coordination, reporting, and stakeholder management.