AR calling Professional (Kolkata)

Roles and Responsibility

• Handle accounts receivable calls to resolve outstanding payments and negotiate payment plans.
• Utilize solid communication and interpersonal skills to build relationships with clients and resolve issues.
• Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.
• Collaborate with internal teams to ensure seamless operations and efficient issue resolution.
• Develop and implement effective strategies to improve collection rates and reduce bad debt.
• Analyze data to identify trends and areas for improvement in the accounts receivable process.

Job Requirements

• Minimum 2 years of experience in AR calling or a related field, preferably in an employment firm or recruitment services company.
• Strong knowledge of accounting principles and practices, including GST compliance.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Proficiency in MS Office applications, particularly Excel and Word.
• Experience with CRM software is an added advantage. .