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Customer Support Coordinator - Full Time - Freshers

BrightFuture RPD Hiring Solutions Verified employer

Actively hiring · Posted 2d ago · JEV26119C5F4DF31B

SalarySalary not disclosed
ExperienceFreshers welcome
LocationGurgaon, Haryana
Work modeOffice · Full time
Openings1

Job description

Job Title: Customer Support Executive / Chat ExecutiveProcess: Blended Process (Voice + Chat)Job Location: Gurgaon, Sector 18Nearest Metro Station: MG Road Metro StationJob Type: Full-TimeJob DescriptionWe are urgently hiring Customer Support / Chat Executives for a Blended Process. Candidates will be responsible for handling customer queries through calls and chat, providing effective solutions, and ensuring customer satisfaction.Key Responsibilities- Handle customer queries through voice calls and chat.- Provide accurate information and resolve customer issues.- Maintain professional communication with customers.- Handle customer complaints and provide appropriate solutions.- Maintain customer records and follow process guidelines.- Ensure customer satisfaction and service quality.Candidate Requirements- Qualification: 12th Pass / Undergraduate / Graduate.- Experience: Freshers & Experienced (6+ Months) Both Can Apply.- Good communication skills.- Basic computer knowledge.- Customer-handling and problem-solving abilities.- Immediate joiners preferred.Salary Details- CTC: Up to 21,050 per month.- In-Hand Salary: 18,088 per month.Shift Details- Male Candidates: 247 Rotational Shifts (Must be comfortable with night shifts).- Female Candidates: Day Shifts Only (Shift timing up to 7:00 PM).Working Details- Location: Gurgaon, Sector 18.- Nearest Metro: MG Road Metro Station.- Joining: Immediate Joiners Preferred.Contact DetailsContact Person: Rajan SharmaRecruitment Partner: Bright Future RPD Hiring SolutionsYour Career, Our Priority!Experience0 - 4 YearsNo. of Openings236Education12th PassRoleCustomer Support CoordinatorIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit18 - 30 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePF, Health Insurance

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