Telecaller / Customer Support Executive (Sales)

About the Role We are looking for a proactive and customer-focused Telecaller / Customer Support Executive to join our team. The ideal candidate should have excellent communication skills, be sales-oriented, and be able to handle customer queries across multiple channels while driving conversions. Key Responsibilities - Assist customers via phone calls, WhatsApp, chat, and email. - Guide customers with product selection and resolve their queries. - Provide accurate information on products, pricing, offers, and order status. - Handle customer objections and convert inquiries into sales. - Coordinate with the warehouse and operations team for order processing and dispatch. - Manage returns, exchanges, and customer complaints professionally. - Maintain customer records and follow up with leads. - Achieve daily, weekly, and monthly sales targets. Requirements - 1–2 years of experience in Telecalling, Customer Support, Inside Sales, or a similar role. - Excellent verbal and written communication skills. - Good convincing and negotiation abilities. - Comfortable using WhatsApp, email, and CRM/customer management tools. - Basic computer knowledge and a customer-first approach. - Ability to work in a fast-paced environment. What We Offer - Salary: ₹18,000–₹30,000 per month - Growth opportunities in a fast-growing fashion brand - Friendly and collaborative work environment - Incentives on closeres