Hiring Customer Service Specialist (Mysuru)

Tiki - India - VIP Operations

Key Responsibilities

• Manage daily VIP user relationships to enhance user activity and retention.
• Develop tiered operational strategies based on user segmentation to drive high-value user conversion.
• Handle VIP user feedback and complaints, coordinating internal resources for timely resolution.
• Collaborate with the team on the planning and execution of user engagement campaigns and events.

Qualifications

-Fluency in English (working language).

-Prior experience in user operations or VIP operations is preferred. .