QA Lead - Salesforce platform

Job Summary:We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.Foster a collaborative and high-performing team environment while encouraging skill development.Provide technical guidance and problem-solving strategies to team members.Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.Develop and monitor QA metrics to assess quality and performance.Collaborate with development and business teams to align on QA objectives.Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).Enhance testing efficiency through the adoption of automation strategies.Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.Advocate for best practices, including regression and performance testing.Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.Provide clear updates on testing progress, risks, and resolutions.DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.Ensure adherence to QA standards and processes.Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.Experience:7+ years of QA experience, with at least 2 years in a leadership role.Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).Proven ability to manage QA teams and drive quality strategies.Skills:Strong expertise in manual testing (90% hands-on work required).Familiarity with Salesforce development lifecycle and release management processes.Proficiency in test management tools like Azure DevOps, JIRA, or similar.Excellent problem-solving, analytical, and communication skills.Bonus Skills:Experience with automation frameworks like Selenium or Provar.Salesforce Administrator or QA-related certifications.Important Note:We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team