Client Success Specialist - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Lead Management: Connect with company-provided leads through calls, emails, and chats to understand their needs and explore sales opportunities.

2. Client Consultation: Identify client requirements and recommend suitable Shopify services based on their business goals.

3. Service Presentation: Explain service offerings, benefits, and solutions clearly to help prospects make informed decisions.

4. Sales Follow-Ups: Maintain regular communication, address queries, and resolve objections throughout the sales journey.

5. Deal Conversion: Build client trust and convert qualified leads into confirmed orders while working toward sales targets.

6. Sales Documentation: Update lead details, conversations, follow-ups, and order status accurately.

7. Internal Coordination: Share confirmed order details and client requirements with the relevant team for a smooth handover.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 17th Oct'26 and 21st Nov'26are available for duration of 3 monthshave relevant skills and interestsStipend:INR₹ 20,000 - 25,000 /monthDeadline:[hidden]:59:59Skills required:Negotiation, Digital Marketing, Client Interaction, Client Relationship, Sales and Effective CommunicationAbout Company:Digital Heroes is a full-service digital marketing agency. We've been providing a wide range of services to clients across all industries. Our digital marketing services include consulting and management options for a variety of online marketing tactics, including search engine optimization (SEO), pay-per-click (PPC) ads, Amazon store optimization, copywriting, conversion rate optimization (CRO), and more. We also offer expert web design and development services for both e-commerce and B2B companies.

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Lead Management: Connect with company-provided leads through calls, emails, and chats to understand their needs and explore sales opportunities.

2. Client Consultation: Identify client requirements and recommend suitable Shopify services based on their business goals.

3. Service Presentation: Explain service offerings, benefits, and solutions clearly to help prospects make informed decisions.

4. Sales Follow-Ups: Maintain regular communication, address queries, and resolve objections throughout the sales journey.

5. Deal Conversion: Build client trust and convert qualified leads into confirmed orders while working toward sales targets.

6. Sales Documentation: Update lead details, conversations, follow-ups, and order status accurately.

7. Internal Coordination: Share confirmed order details and client requirements with the relevant team for a smooth handover.