Travel Advisor

Job SummaryWe are looking for an enthusiastic Travel Consultant to handle and support the Queries of our clients who call us and resolve their queries and provide them an accurate solution as per their needYou will be responsible for closing sales deals over the phone and maintaining good customer relationships.

He/She must be an excellent communicator and have superior people skills.They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by providing good support and resolve customer's Query.Should be fluent in HINDI and ENGLISH

Responsibilities and DutiesAnswer the Calls and guide our customers to choose, book and handle other queries. Contact potential or existing customers to inform them about a product orservice using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company’s reputationGo the “extra mile” to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationGenerate Sales from Inbound CallsProvide support to customerCoordinate with 3rd party vendors for Support Coordinate with CorporateSales Managers for Sales and Provide them support

Key SkillsGood Communication skills, Good knowledge of MS Office , Outgoing and energetic attitude, Good listening skills, Multi-tasking ability, Excellent problem-solving capabilities, Computer experience, Able to work on CRM

Required Experience and QualificationsAny Under Graduation Degree.Freshers are mostly welcome.

BenefitsTraining on different Modules & Mentoring.

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month