Customer Executive - Print Design (Screen Printing)

About the job:Juteearth is a Hyderabad-based manufacturer of premium jute, juco and cotton canvas bags. We make everything in-house, from cutting and stitching to printing and finishing, and supply corporate clients across India and buyers worldwide.

You will be the first point of contact for our customers worldwide, handling their enquiries and helping turn their logo or idea into a print-ready design for screen printing.

Key responsibilities:

1. Respond to customer enquiries from India and abroad by phone, WhatsApp and email

2. Understand each customer's requirements: bag type, size, quantity, print and branding

3. Share product details, catalogues and quotations, and follow up on leads

4. Create and adapt print designs in CorelDRAW for screen printing (logos, artwork, mockups)

5. Prepare print-ready files: colour separation, sizing and placement on the bag

6. Coordinate with the production and printing team so orders run on time

7. Keep customer records and enquiry status up to date

Training provided: You don't need to know CorelDRAW yet. We will train you in print design for screen printing on the job. What we need is someone eager to learn and grow.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,00,000 - 2,40,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:CorelDRAW, Client Relationship Management (CRM), English Proficiency (Spoken), Hindi Proficiency (Spoken) and Telugu Proficiency (Spoken)Other Requirements:1. Minimum 1 year of experience in customer handling (customer service, sales support, client coordination or similar)2. Fluent in English, Hindi and Telugu (spoken and written)3. Common sense and practical thinking: understands what a customer really needs, uses good judgment and solves everyday problems without waiting to be told every step4. Good communication and a polite, customer-friendly attitude5. Basic computer skills (email, MS Office or Google Sheets)6. Willing to learn - this matters most to us7. Good to have: other languages (Tamil, Kannada, Arabic, French, etc.), experience with CorelDRAW/Illustrator/Photoshop, knowledge of screen printing or textile/bag industry, experience with international customersAbout Company:JuteEarth is a Hyderabad-based jute and eco-bag manufacturing company operating across both B2B and D2C markets, with pan-India delivery and a growing global presence. As a sustainable lifestyle brand, JuteEarth is on a mission to replace plastic and synthetic products with natural, eco-friendly alternatives crafted from jute. From everyday utility bags and home d cor to packaging solutions and more, every product is designed to be biodegradable, durable, and environmentally responsible. At JuteEarth, we believe that small choices can create a big impact, and every product represents a step toward a cleaner, greener future for individuals, communities, and the planet. As we continue to grow in the conscious living space, we are building a passionate team of creators, marketers, and innovators who want to contribute to something meaningful beyond just a paycheck. If sustainability drives you and you want to grow with a purpose-led brand, JuteEarth is the place for you.

Responsibilities

Juteearth is a Hyderabad-based manufacturer of premium jute, juco and cotton canvas bags. We make everything in-house, from cutting and stitching to printing and finishing, and supply corporate clients across India and buyers worldwide.

You will be the first point of contact for our customers worldwide, handling their enquiries and helping turn their logo or idea into a print-ready design for screen printing.

Key responsibilities:

1. Respond to customer enquiries from India and abroad by phone, WhatsApp and email

2. Understand each customer's requirements: bag type, size, quantity, print and branding

3. Share product details, catalogues and quotations, and follow up on leads

4. Create and adapt print designs in CorelDRAW for screen printing (logos, artwork, mockups)

5. Prepare print-ready files: colour separation, sizing and placement on the bag

6. Coordinate with the production and printing team so orders run on time

7. Keep customer records and enquiry status up to date

Training provided: You don't need to know CorelDRAW yet. We will train you in print design for screen printing on the job. What we need is someone eager to learn and grow.