Sr. Cloud Solution Architect (Mumbai)

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S;) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S; is responsible for all up services across the company, including consulting, customer success, and support across Microsofts portfolio of solutions and products. Join CE&S; and help us accelerate AI transformation for our customers and the world.

We are looking for a Cloud Solution Architect (CSA) to help customers bring their AI-powered applications to production scale on Azure. In this customer-facing role, youll lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, App Services, GitHub, and data platforms. As part of the Cloud + AI Apps team, you will deliver engagements leveraging existing Repeatable IP and execution engines with accountability for delivery excellence, consumption growth, and successful deployment for the customer. You will ensure production readiness of mission-critical workloads and contribute to reusable IP that scales impact. Youll be certified in priority workloads like Azure AI Foundry, AKS, Cosmos DB, and GitHub, and collaborate with customer executives, developers, and engineers to turn innovation into real-world outcomes.

Responsibilities

Engage with customer IT and business leaders to understand their application, data, and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction.

Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure .