Customer Service/Customer Support - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Call new restaurant and retail leads for TasteIQ quickly (target: within 5 minutes) and follow up on WhatsApp.

2. Help customers get set up on TasteIQ (menu or catalogue, GST and taxes, printers, staff logins) and train owners and staff on billing, KOT and inventory.

3. Work existing and assigned leads, log every call and next step in the CRM the same day, and share customer feedback with the product and marketing team.

4. Support social media and short how-to content with the marketing team when time allows.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 26th Oct'26 and 30th Nov'26are available for duration of 3 monthshave relevant skills and interestsStipend:INR₹ 10,000 /monthDeadline:[hidden]:59:59Skills required:English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Spoken)About Company:Repliant AI is an AI-native customer interaction and agentic CX platform that provides voice-first and omnichannel virtual agents to handle customer service, sales, appointment booking, and automated engagement across voice, chat, and messaging channels

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Call new restaurant and retail leads for TasteIQ quickly (target: within 5 minutes) and follow up on WhatsApp.

2. Help customers get set up on TasteIQ (menu or catalogue, GST and taxes, printers, staff logins) and train owners and staff on billing, KOT and inventory.

3. Work existing and assigned leads, log every call and next step in the CRM the same day, and share customer feedback with the product and marketing team.

4. Support social media and short how-to content with the marketing team when time allows.