Operations - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Maintain daily trackers and MIS (consultations, Nadi report/leaf users, payments, follow-ups) in Excel/Google Sheets

2. Coordinate with astrologers and Nadi centres on scheduling, assignments, and status updates

3. Follow up with customers to reduce consultation no-shows and improve show-up rate

4. Track service workflows (report delivery, leaf-found status, thumbprint collection) and flag delays or escalations

5. Handle WhatsApp-based customer communication and follow-ups

6. Clean and analyze operational data to report weekly trends (bookings, show-ups, refunds, TAT)

7. Raise and track tickets with the product/dev team in Jira

8. Document SOPs and suggest process improvements

9. Support new initiatives (e.g. pooja/pandit bookings, new report launches) with research and executionWho can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 2nd Nov'26 and 7th Dec'26are available for duration of 6 monthshave relevant skills and interestsStipend:INR₹ 15,000 - 25,000 /monthDeadline:[hidden]:59:59Other perks:Informal dress codeSkills required:MS-Office, Operations, English Proficiency (Spoken), English Proficiency (Written) and Effective CommunicationAbout Company:Incubated in 2018, we are among the fastest-growing digital advertising solutions companies for media and data monetization. We are now diverging towards content solutions and are building a team for the same.

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Maintain daily trackers and MIS (consultations, Nadi report/leaf users, payments, follow-ups) in Excel/Google Sheets

2. Coordinate with astrologers and Nadi centres on scheduling, assignments, and status updates

3. Follow up with customers to reduce consultation no-shows and improve show-up rate

4. Track service workflows (report delivery, leaf-found status, thumbprint collection) and flag delays or escalations

5. Handle WhatsApp-based customer communication and follow-ups

6. Clean and analyze operational data to report weekly trends (bookings, show-ups, refunds, TAT)

7. Raise and track tickets with the product/dev team in Jira

8. Document SOPs and suggest process improvements

9. Support new initiatives (e.g. pooja/pandit bookings, new report launches) with research and execution