Business Development (Sales) - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Handle customer and salon/beauty parlour partner calls and provide timely, professional assistance for their queries.

2. Assist customers with Stylo app-related queries, including registration, salon discovery, services, bookings, slots, payments, coupons, cancellations, and other features.

3. Support salon partners with queries related to salon profiles, services, pricing, availability, bookings, slots, offers, and other partner-side features.

4. Develop strong product knowledge of the Stylo application and stay updated on new features, changes, and processes.

5. Troubleshoot basic product and application issues and guide customers or partners with appropriate solutions.

6. Handle complaints and escalations professionally, understand the issue, provide suitable resolutions, and escalate technical or operational issues to the relevant team when required.

7. Follow up on unresolved queries and complaints to ensure timely closure and a satisfied customer or partner experience.

8. Collect customer and salon partner feedback and communicate important suggestions, recurring concerns, and improvement opportunities to the internal team.

9. Maintain accurate records of calls, queries, complaints, escalations, and resolutions using the designated support system or tools.

10. Coordinate with internal teams such as Product, Technology, Operations, and Finance to resolve customer and partner-related issues.

11. Assist salon partners in effectively using Stylo and help them understand the platform's features and processes.

12. Maintain a positive and professional relationship with customers and salon partners while representing Stylo as the first point of contact.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 10th Oct'26 and 14th Nov'26are available for duration of 6 monthsare from Hyderabad onlyhave relevant skills and interestsStipend:INR₹ 15,500 - 35,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Informal dress codeSkills required:English Proficiency (Spoken), English Proficiency (Written), Sales, Marketing and Field SalesOther Requirements:1. Qualification BBA/MBA.2. Male candidates are preferred.About Company:AXIOTECHX INDIA PRIVATE LIMITED is a modern technology company focused on building intelligent software solutions for startups, enterprises, and growing businesses. We combine technology, finance, and automation to help companies scale faster, operate smarter, and stay secure. Stylo is our latest app in the beauty industry.Additional information:

Stipend Structure:

Fixed pay: ₹ 15,000 - 30,000 /month

Incentive pay: ₹ 500 - 5,000 /month

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Handle customer and salon/beauty parlour partner calls and provide timely, professional assistance for their queries.

2. Assist customers with Stylo app-related queries, including registration, salon discovery, services, bookings, slots, payments, coupons, cancellations, and other features.

3. Support salon partners with queries related to salon profiles, services, pricing, availability, bookings, slots, offers, and other partner-side features.

4. Develop strong product knowledge of the Stylo application and stay updated on new features, changes, and processes.

5. Troubleshoot basic product and application issues and guide customers or partners with appropriate solutions.

6. Handle complaints and escalations professionally, understand the issue, provide suitable resolutions, and escalate technical or operational issues to the relevant team when required.

7. Follow up on unresolved queries and complaints to ensure timely closure and a satisfied customer or partner experience.

8. Collect customer and salon partner feedback and communicate important suggestions, recurring concerns, and improvement opportunities to the internal team.

9. Maintain accurate records of calls, queries, complaints, escalations, and resolutions using the designated support system or tools.

10. Coordinate with internal teams such as Product, Technology, Operations, and Finance to resolve customer and partner-related issues.

11. Assist salon partners in effectively using Stylo and help them understand the platform's features and processes.

12. Maintain a positive and professional relationship with customers and salon partners while representing Stylo as the first point of contact.