Front Office Executive

Job highlights

• PF, ESI (ESIC), Food/Meals, AccommodationJob DescriptionJob Title:Front Office ExecutiveLocation:Hong Sau Resort, TavarekereJob Summary:Hong Sau Resort is looking for a smart, well-groomed, and customer-friendly Front Office Executive to manage guest reception, reservations, check-ins/check-outs, and front desk operations. The candidate will play a key role in creating a warm and professional first impression for guests and ensuring smooth resort operations.Key Responsibilities:Welcome guests and handle check-in/check-out proceduresManage front desk operations and guest inquiriesHandle room reservations, bookings, and confirmationsCoordinate with housekeeping, maintenance, and operations teamsAssist guests with resort information, activities, and servicesHandle phone calls, emails, WhatsApp inquiries, and walk-in guestsMaintain guest records and billing details accuratelyResolve guest concerns and escalate issues when requiredEnsure professional grooming and hospitality standards at al

Job Title:Front Office Executive Location:Hong Sau Resort, Tavarekere Job Summary:Hong Sau Resort is looking for a smart, well-groomed, and customer-friendly Front Office Executive to manage guest reception, reservations, check-ins/check-outs, and front desk operations. The candidate will play a key role in creating a warm and professional first impression for guests and ensuring smooth resort operations. Key Responsibilities:Welcome guests and handle check-in/check-out procedures Manage front desk operations and guest inquiries Handle room reservations, bookings, and confirmations Coordinate with housekeeping, maintenance, and operations teams Assist guests with resort information, activities, and services Handle phone calls, emails, WhatsApp inquiries, and walk-in guests Maintain guest records and billing details accurately Resolve guest concerns and escalate issues when required Ensure professional grooming and hospitality standards at all times Support event and group booking coordination when required Requirements:Good communication skills in English, Kannada, and Hindi Pleasant personality and customer service attitude Basic computer knowledge and billing/reservation handling Experience in hotel, resort, hospitality, or front office preferred Freshers with good communication skills can also apply Ability to work in shifts, weekends, and holidays Preferred Skills:Customer relationship management Problem-solving and multitasking ability Professional telephone etiquette Team coordination and communication Hospitality industry understanding