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Quality Lead
WINX Consulting Services Verified employer
Actively hiring · Posted 2d ago · JEV2611CDAC05A971
Salary₹4,50,000 – ₹9,00,000 per year
Experience4–5 yrs
LocationGurugram, Hyderabad, Telangana
Work modeRemote · Full time
Openings1
IndustryBPO / Call Center
Job description
We are seeking a dedicated and experienced Quality Lead to join our team in Haryana or Andhra Pradesh. The ideal candidate will have a strong background in quality analysis and will be responsible for leading quality improvement initiatives within the organization. As a Quality Lead, you will play a crucial role in ensuring that our products and services meet the highest standards of quality and compliance.
Key Responsibilities:
- Lead and manage quality assurance processes, ensuring adherence to quality standards and regulations.
- Conduct root cause analysis (RCA) to identify issues and implement corrective and preventive actions (CAPA).
- Utilize fishbone diagrams and other quality tools to analyze problems and develop effective solutions.
- Collaborate with cross-functional teams to drive quality improvement initiatives and foster a culture of quality within the organization.
- Prepare and present quality reports to management, highlighting key metrics and areas for improvement.
- Train and mentor team members on quality standards and best practices.
Required Skills:
- Proven experience in quality analysis and quality management systems.
- Strong knowledge of RCA, CAPA, and fishbone analysis techniques.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills to work effectively with various stakeholders.
- Ability to lead and motivate a team towards achieving quality objectives.
If you are passionate about quality and have the required experience, we encourage you to apply for this exciting opportunity to make a significant impact on our quality processes.
Key skills
How to apply
- Sign in or create your free profile — takes about two minutes.
- Apply with one tap — your profile is shared directly with WINX Consulting Services.
- Track your application and get updates by email and WhatsApp.
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