Telecaller - Fresher

About the job:Key responsibilities:

1. Call handling: Answer incoming customer questions and make outbound calls for follow-ups, service updates, or cold outreach.

2. Problem-solving: Resolve customer complaints, troubleshoot product issues, and de-escalate difficult situations with patience.

3. Sales & pitching: Identify sales opportunities, promote new features, and pitch products or services to close deals over the phone.

4. Data management: Log conversation details, update customer databases, and maintain accurate records in CRM systems.Who can apply:Only those candidates can apply who:Salary:₹ 2,00,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Skills required:Hindi Proficiency (Spoken) and Gujarati Proficiency (Spoken)About Company:At Oceanpath Maritime Academy (OPMA), we are committed to shaping the future of aspiring seafarers by providing clear guidance, trusted opportunities, and a defined career path in the Merchant Navy. We understand that choosing a career at sea is not just a decision; it's a life-changing journey. That's why at OPMA, we go beyond traditional coaching and act as your career partner, helping you navigate every step from counseling to placement.

Responsibilities

Key responsibilities:

1. Call handling: Answer incoming customer questions and make outbound calls for follow-ups, service updates, or cold outreach.

2. Problem-solving: Resolve customer complaints, troubleshoot product issues, and de-escalate difficult situations with patience.

3. Sales & pitching: Identify sales opportunities, promote new features, and pitch products or services to close deals over the phone.

4. Data management: Log conversation details, update customer databases, and maintain accurate records in CRM systems.