City Operations Lead

About the job:Key responsibilities:

1. Dispatch & fulfilment: Make sure every confirmed order goes out complete, correct and on time. Track stock availability and flag shortages to central purchase before they break an order.

2. Returns & same-day QC: Get returns checked within 24 hours. Send damaged items for repair immediately and keep the damage log accurate.

3. Inventory integrity: Keep the right item in the right bin, with the system matching the shelf. Run stock counts, close out discrepancies and drive replenishment.

4. Your city, your customers: Resolve every ticket raised against an order from your warehouse, whether by the customer or by central support, rather than forwarding it.

5. Lead your floor team: Manage 3-5 warehouse staff across picking, packing, QC and dispatch.

6. Hold the thread: Coordinate with central support and central purchase, and chase anything that stalls between teams.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Noida onlySalary:₹ 4,00,000 - 6,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress code, Health InsuranceSkills required:Team Management, Operations, MS-Excel, Coordination, Effective Communication, Customer Support and Warehouse ManagementOther Requirements:1. 1–2 years in warehouse, inventory or logistics (rental or ecommerce experience is a plus)2. Freshers with real internship or part-time operations experience3. Able to lead a team of 3–5 and get work done through them4. Comfortable with Excel and dashboards5. Fluent in Hindi ,English and your city's local language6. UG or PG graduates in any specializationAbout Company:SharePal.in is a rental and refurbished platform to make aspirational products accessible and affordable for everyone. One can rent aspirational products like gaming consoles, cameras, travel gear, AV/VR equipment, and more. Available across India, SharePal has served more than 50K customers and helped save them more than Rs 100 crore. Currently, we are a team of 50+. Join our growing team and be part of the next big change!

Responsibilities

Key responsibilities:

1. Dispatch & fulfilment: Make sure every confirmed order goes out complete, correct and on time. Track stock availability and flag shortages to central purchase before they break an order.

2. Returns & same-day QC: Get returns checked within 24 hours. Send damaged items for repair immediately and keep the damage log accurate.

3. Inventory integrity: Keep the right item in the right bin, with the system matching the shelf. Run stock counts, close out discrepancies and drive replenishment.

4. Your city, your customers: Resolve every ticket raised against an order from your warehouse, whether by the customer or by central support, rather than forwarding it.

5. Lead your floor team: Manage 3-5 warehouse staff across picking, packing, QC and dispatch.

6. Hold the thread: Coordinate with central support and central purchase, and chase anything that stalls between teams.