Manage retail and EBO store operations across North India. • Deliver planned P&L and maintain store profitability. • Grow business with the support of regional teams. • Communicate with customers and maintain customer satisfaction. • Evaluation on the basis of KPIs. • Supervise and motivate store staff. • Train and guide store managers to improve their performance. • Work with franchise and company-owned stores to implement sales plans. • Achieve sales targets as per the business plan.