Customer Support Executive

Roles & Responsibilities: Handle incoming customer inquiries and provide accurate product/service details. Maintain and update customer databases, leads, and call records regularly on CRM / MS Excel. Follow up with potential leads via calls, WhatsApp, or emails to improve conversion. Resolve customer complaints and queries in a timely and professional manner. Prepare daily and weekly activity reports for upper management. Requirements: Good communication skills (Hindi required, basic English is a plus). knowledge of MS Excel, or Google Sheets. Candidate should have problem-solving ability and a customer-friendly attitude. Freshers and experienced candidates both can apply.