Cloud Administrator (AZURE)

The Cloud Administrator is a member of the DIO Engineering Team which provides global support for organisation's public cloud infrastructure.  The Cloud Administrator will provide first level support for operational issues, perform deployments of existing engineering patterns, engage Application Teams for requirements gathering, and perform operational processes to validate and ensure the health and capacity of the cloud platform.  The Cloud Administrator will also collaborate with DIO Engineers in the development of engineering patterns, deployment specifications, and enablement of patterns through the DevOps automation pipeline.

Key Responsibilities - Azure Cloud Administrator

• Implement and configure resources as per approved cloud patterns
• Provide service monitoring
• Provide administration support for IaaS and PaaS services, including backup and recovery, and first level problem determination
• Document environment build specifications, including diagrams, and scripts to automate processes
• Manage patching processes, including golden images
• Assist technical teams in identifying appropriate approved cloud patterns to meet technical requirements
• Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services
• Create professional technical documentation
• Collaborate with global resources outside of normal business hours (when needed)
• Participate in “non-business hours” on-call schedule

Knowledge, Skills and Attributes Requirements:

• Proficient in developing and debugging scripts (BASH, PowerShell, Python)
• Excellent problem determination skills, the ability to debug complex-cross system problems, and document root cause including remediation, detection, and avoidance
• Experience with cloud technologies (Azure preferred)
• Intermediate level of expertise in networking concepts
• Intermediate level of expertise with Windows and Linux administration (Linux preferred)
• Excellent technical writing and verbal communication skills
• Ability to work independently and on a team with colleagues across the globe
• Ability to manage multiple tasks concurrently
• Self-starter; needs little administrative guidance
• Energetic and eager to find solutions to complex problems
• Ability to self-learn new technologies

Preferred Skills and Experience:

• Knowledge and hands-on experience with some of the following:

o Bash scripting o PowerShell o Python o Ansible o Terraform o Kubernetes o Active Directory o DBMS (i.e. SQL Server, Postgres, MySQL, DB2, Oracle) o Jenkins o Git version control o JSON o Azure CLI

o Azure Resource Manager (ARM) templates

• Experience within a DevOps, CICD, and Agile delivery processes • Bachelor’s degree in information technology or equivalent experience