Chatbot Developer
Metawing Pvt Ltd Verified employer
Actively hiring · Posted 4d ago · JEV2611E5A8E76CD5
Job description
Developing chatbots and voice assistants on various platforms for diverse business use-cases- Work on a chatbot framework/architecture using an open-source tool or library- Implement Natural Language Processing (NLP) for chatbots- Integration of chatbots with Management Dashboards and CRMs- Resolve complex technical design issues by analyzing the logs, debugging code, and identifying technical issues/challenges/bugs in the process- Deploy applications using CI/CD tools- Designing and building highly scalable AI and ML solutions- Ability to understand business requirements and translate them into technical requirements- Open-minded, flexible, and willing to adapt to changing situations- Ability to work independently as well as on a team and learn from colleagues- High adaptability in a dynamic start-up environment.- Experience with bot multi-lingual utilization (preferred)- Experience with bot human escalation- Ability to optimize applications for maximum speed and scalability- Come up with new approaches and ideas to improve the current performance of Chatbots across multiple domains and build a highly personalized user experience.QUALIFICATIONS : B. Tech/ B.E. /M. Tech or a related technical discipline from reputed universitiesSKILLS REQUIRED :- Minimum 3+ years- of experience in Chatbot Development using the Rasa open-source framework.- Hands-on experience building and deploying chatbots.- Experience in Conversational AI platforms for enterprises using ML and Deep Learning.- Experience with both text to speech and vice versa transformation incorporation.- Should have a good understanding of various Chatbot frameworks/platforms/libraries.- Build and evolve/train the NLP platform from natural language text data being gathered from users on a daily basis.- Code using primarily Python.- Experience with bots for platforms like Facebook Messenger, Slack, Twitter, WhatsApp, etc.- Knowledge of digital assistants such as Amazon Alexa, Google Assistant, etc.- Experience in applying different NLP techniques to problems such as text. classification, text summarization, question & answering, information retrieval, knowledge extraction, and conversational bots design potentially with both traditional & Deep Learning- Techniques - NLP Skills/Tools: NLP, HMM, MEMM, P/LSA, CRF, LDA, Semantic Hashing, Word2Vec, Seq2Seq, spaCy, Nltk, Gensim, Core NLP, NLU, NLG, etc.- Should be familiar with these terms: Tokenization, N-Grams, Stemmers, lemmatization, Part of speech tagging, entity resolution, ontology, lexicology, phonetics, intents, entities, and context.- Knowledge of SQL and NoSQL Databases such as MySQL, MongoDB, Cassandra, Redis, PostgreSQL- Experience with working on public cloud services such as Digital Ocean, AWS, Azure, or GCP.- Knowledge of Linux shell commands.- Integration with Chat/Social software like Facebook Messenger, Twitter, SMS.- Integration with Enterprise systems like Microsoft Dynamics CRM, Salesforce, Zendesk, Zoho, etc.MUST HAVE :- Strong foundation in the python programming language.- Experience with various chatbot frameworks especially Rasa and Dialogflow.- Strong understanding of other AI tools and applications like TensorFlow, Spacy, and Google Cloud ML is a BIG plus.- Experience with RESTful services.- Good understanding of HTTPS and Enterprise security.
Key skills
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