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Contracts Administrator ( HYBRID )

Neolytix Verified employer

Actively hiring · Posted 8d ago · JEV2611E64F422022

SalarySalary not disclosed
Experience3–7 yrs
LocationGurugram, Haryana
Work modeHybrid · Full time
Openings1
IndustryBPO / Call Center

Job description

NEOLYTIX

Contracts Specialist Associate FUNCTION

Legal / ContractsEXPERIENCE

35 Years LOCATION

Gurugram (Hybrid/Onsite) MARKET

US Clients

About The Role

The Contracts Specialist Associate will be responsible for drafting, reviewing, and managing standardized contracts for US-based clients in a BPO/KPO/ITO environment. This role combines legal and operational responsibilities, ensuring compliance with US legal requirements, company policies, and service-delivery standards. The ideal candidate will collaborate closely with internal teams (Legal, Finance, Operations, Sales) to ensure accurate and timely contract execution, while maintaining a high level of data integrity and organizational efficiency.

Key Responsibilities

Drafting & Reviewing Contracts

Prepare, review, and finalize simple Master Service Agreements (MSAs), Statements of Work (SOWs), Business Associate Agreements (BAAs), and Non-Disclosure Agreements (NDAs) using established templates and guidelines

Ensure clarity, consistency, and compliance of contract terms with organizational policies and US contract law best practices

Operational Coordination

Coordinate with internal stakeholders (Legal, Finance, Operations, Sales) to validate pricing, scope, and deliverables

Track key contractual milestones renewals, amendments, and terminations and ensure timely action

Risk Identification & Escalation

Identify potential commercial or legal risks within standard contracts and escalate complex issues to senior team members or legal counsel

Proactively suggest amendments or additional clauses to mitigate identified risks

Contract Lifecycle Management

Maintain an organized contract repository (physical and/or digital) for easy retrieval, reference, and audit

Update contract status in internal databases and generate periodic reports on contract performance and key metrics

Compliance & Documentation

Ensure all contracts comply with US legal and regulatory requirements relevant to the specific services offered

Adhere to internal quality-control processes and maintain thorough documentation for audit readiness

Stakeholder Communication

Serve as a point of contact for contract-related queries from internal departments and external (US-based) clients

Facilitate smooth communication and collaboration across teams to address contract clarifications or modifications

Continuous Improvement

Contribute to refining contract templates, processes, and procedures to improve turnaround time and consistency

Stay updated with basic US commercial/contract law trends and best practices to enhance contract management

What You Bring

Must-Have

35 years of hands-on experience drafting/reviewing standard contracts in a BPO, ITO, KPO, or similar services industryBachelor's degree in Law (LL.B.), Business Administration, Commerce, or a related fieldProficiency in MS Office (Word, Excel, PowerPoint)Excellent written and verbal communication for interacting with US-based clients and internal teamsStrong organizational ability to manage multiple contracts and deadlines simultaneouslyAttention to detail for accuracy and compliance in contract drafting and record-keepingAnalytical, problem-solving mindset to identify and address potential risks or discrepancies

Strong Preference

~ Familiarity with US market contract requirements (basic knowledge of US contract law)Nice-to-Have

Paralegal certification or other relevant contract management qualification

Experience using Contract Lifecycle Management (CLM) tools or document management systems

Why Join Neolytix

Growth Opportunities

A fast-paced environment with exposure to both legal and business operations. Collaborative Culture

Work with diverse teams across legal, finance, and operations, contributing to critical decisions. International Exposure

Engage primarily with US clients, sharpening your global business acumen. Continuous Learning

Access training on contract management best practices, operational workflows, and leadership development.

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