Quality Officer

Position: Quality Officer

Location: Bhilad near by Vapi

Experience: 3 - 4 Years

Industries: FMCG

Responsibilities:

Handle day-to-day customer coordination, order processing, and follow-up for timely delivery.

Prepare and manage MRN (Material Receipt Note) and maintain proper documentation related to material movement.

Coordinate with Production, Stores, Dispatch, Quality, and Sales teams to ensure smooth order execution.

Handle customer complaints, understand the issues, coordinate with the concerned department, and ensure timely resolution.

Maintain regular communication with customers regarding order status, delivery schedules, quality issues, and other requirements.

Follow up on pending orders, dispatches, and material-related queries with internal teams and customers.

Maintain records of customer complaints, corrective actions, and closure status.

Ensure accurate communication and documentation of customer requirements and feedback.

Support MIS preparation, reports, and other documentation as required.

Maintain professional relationships with customers and provide timely responses to their queries.

Required Skills:

MRN Handling & Documentation

Customer & Complaint Handling

Good Communication & Coordination

MS Excel & Reporting

Follow-up & Problem Solving

Required Qualification: - B.E/B. Tech - Any

Salary: Upt 4.80 LPA

If you are interested for this opening please send updated resume same mail with following details.

Total No. of Years Experience :-

Current CTC :-

Expected CTC :-

Notice Period :- .