CRM Executive

About Ridh Fabric Industry Ridh Fabric Industry is a wholesale fabric business serving tailors, boutiques, designers, retail shops, and other fabric buyers. We are looking for a CRM Executive to build customer relationships, generate business opportunities, and support customer follow-ups. Job ResponsibilitiesJob Responsibilities Contact potential designers, tailoring shops, boutiques, and fabric buyers through phone calls. Introduce our fabric collections, products, and latest materials to customers. Understand customer requirements and provide relevant product information. Generate new business leads and support order conversions. Follow up with existing and potential customers regarding fabric requirements and orders. Maintain strong relationships with customers and business clients. Collect customer feedback and communicate customer requirements to the team. Coordinate with the sales team regarding customer enquiries and orders. Maintain accurate customer information and follow-up records. Update CRM/customer databases regularly. Requirements Good communication and interpersonal skills. Confident and professional telephone communication. Interest in customer relationship management and sales coordination. Basic computer knowledge. Ability to maintain customer records and follow-ups. Freshers and experienced candidates are welcome to apply. Job Details Location: Egmore, Chennai Salary: ₹15,000 – ₹20,000 per month Job Type: Full-time Working Hours: 10:15 AM – 7:30 PM Contact HR: Vanaja Company: Ridh Fabric Studio Phone:[hidden]