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Service Relationship Manager - Small Business Enterprise

Kotak Mahindra Bank Limited Verified employer

Actively hiring · Posted 1d ago · JEV2611F06718F38C

SalarySalary not disclosed
Experience1+ yrs
LocationChandigarh, Punjab
Work modeOffice · Full time
Openings1
DepartmentSales & BD
ShiftDay Shift
IndustrySales & BD

Job description

Service Relationship Manager_Small Business Enterprise_0412_0281_1075639 - Responsible for managing service relationships with small business enterprise clients. - Acts as a liaison between the company and small business customers to ensure satisfaction and retention. - Requires strong interpersonal and communication skills to handle client queries and service issues. - Involves coordinating with internal teams to resolve client concerns and improve service delivery. - The role demands experience in client relationship management and understanding of small business needs. - Typically requires working knowledge of sales and business development processes. - May involve handling multiple client accounts and ensuring timely service response. - Requires adaptability and problem-solving skills to manage diverse client requirements effectively. - Focuses on building long-term relationships to support business growth in the small enterprise segment. - The position is based in Chandigarh, indicating a need for local market understanding.

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