Customer Success - Internship

About the internship:A. Consultative Sales & Outreach

1. Guide parents through the fee payment process, both via phone calls (telesales) and in person.

2. Pitch Jodo's financial products (e.g., Jodo Cred, Jodo Flex, Jodo Pay) at offline events.

3. Build long-term relationships with parents and educational institutes to grow Jodo's market share.

B. Resourcefulness

1. Actively explore and create new ways to generate leads.

2. Experiment with different pitching approaches and value-add strategies for the firm.

C. Persistence & Engagement

1. Persistently engage and persuade potential customers while maintaining a polite, pleasant, and respectful approach.

2. Handle rejections constructively and keep customer conversations ongoing.

D. Lead Ownership & Product Feedback

1. Take full ownership of assigned leads and follow up through to complete closure.

2. Understand customer pain points and relay feedback to the product team to help improve the application process and product featuresWho can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 21st Oct'26 and 25th Nov'26are available for duration of 6 monthshave relevant skills and interests* Freshers looking for jobs may also applyStipend:INR₹ 12,000 - 15,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Job offerSkills required:MS-Excel, Client Relationship Management (CRM), Effective Communication and Stakeholder ManagementAbout Company:Jodo was founded at the beginning of the year 2020 with a mission to positively impact the lives of people through well-designed financial products. We believe that financial products can have the power to significantly improve the lives of people if they are designed with the end needs in focus. Year-long research trying to understand these needs has culminated in the founding of Jodo. Jodo aims to be a full-service financial services player with multiple products enabling millions of people to meet their needs.Additional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 300000 to 350000/year

Responsibilities

A. Consultative Sales & Outreach

1. Guide parents through the fee payment process, both via phone calls (telesales) and in person.

2. Pitch Jodo's financial products (e.g., Jodo Cred, Jodo Flex, Jodo Pay) at offline events.

3. Build long-term relationships with parents and educational institutes to grow Jodo's market share.

B. Resourcefulness

1. Actively explore and create new ways to generate leads.

2. Experiment with different pitching approaches and value-add strategies for the firm.

C. Persistence & Engagement

1. Persistently engage and persuade potential customers while maintaining a polite, pleasant, and respectful approach.

2. Handle rejections constructively and keep customer conversations ongoing.

D. Lead Ownership & Product Feedback

1. Take full ownership of assigned leads and follow up through to complete closure.

2. Understand customer pain points and relay feedback to the product team to help improve the application process and product features