Customer Success Specialist | SaaS

Mantra Technologies Verified employer

Actively hiring · Posted 4d ago · JEV2611F8F5F02CB7

Salary₹5,00,000 – ₹10,00,000 per year

Experience3–8 yrs

LocationHyderabad, Telangana

Work modeOffice · Full time

Openings1

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Job description

We are looking for Customer Success Specialist (B.Tech graduates) to assist our customers with product inquiries in a swift, proficient and friendly manner. Should be instrumental in customer retention by addressing concerns and product issues.

Required Candidate profile

Interact with customers by email, live chat, or callsExperience/ Knowledge in HTML/CSS, App integrations, Using API keys, Work flows / automations, Browser extensions

Key skills

SaaS Customer Success Customer Retention Customer Acquisition

How to apply

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