Front Desk Receptionist

Front Desk Receptionist – Pet Hospital Company: Silicon City Pet Hospital, Bangalore Location: Hennur / RK Hegde Nagar, Bangalore We are looking for a friendly, responsible and confident Front Desk Receptionist to join our 24/7 multi-speciality pet hospital. Key Responsibilities: Greet and assist pet parents professionally and courteously. Handle patient registrations, appointments, billing and payments. Manage incoming calls and WhatsApp enquiries. Explain hospital services, packages and basic procedures to clients. Coordinate with doctors, veterinary assistants, pharmacy and other departments. Maintain accurate patient and billing records. Handle follow-up calls and appointment reminders. Assist in managing client enquiries and complaints professionally. Maintain a clean, organised and welcoming reception area. Support daily front-desk administrative activities. Inform clients about hospital packages, preventive care and available services. Coordinate admission, discharge and payment procedures for in-patients. Candidate Requirements: Good communication and customer-handling skills. Fluent in English and Kannada ; Hindi is an advantage. Basic computer knowledge. Pleasant personality and professional appearance. Good telephone and WhatsApp communication skills. Should be responsible, punctual and willing to learn. Previous experience in reception, hospital, clinic, hotel, salon, customer service or front-office roles is preferred. Freshers with good communication skills may also apply. Important: This is a client-facing role , so confidence, communication, patience and responsibility are very important. Candidates should be comfortable working in a pet hospital environment , including interacting with pet parents and seeing animals undergoing treatment. Salary: ₹18,000 – ₹22,000/month depending on experience and performance. Job Type: Full-time Work Location: Bangalore Shift: As per hospital requirement Benefits: Professional work environment Training provided Performance-based growth opportunities Opportunity to learn hospital administration and client management