Operations Manager

Operations Manager

Posted by Saffron Studios

Thrissur

Posted: imported by Jeevika

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The ideal candidate will be responsible for delivering exceptional guest experiences, driving operational efficiency, managing cross-functional teams, and ensuring the hotel achieves its business and service excellence goals. Key Responsibilities • Manage the overall hotel operations, ensuring seamless coordination across all departments. • Lead Front Office, Housekeeping, Food & Beverage, Kitchen, Engineering, Security, and other operational teams. • Deliver outstanding guest experiences by maintaining high service standards and promptly resolving guest concerns. • Ensure compliance with brand SOPs, hygiene, safety, and statutory requirements. • Monitor occupancy, revenue, guest satisfaction, and operational KPIs. • Control operational costs while maintaining service quality. • Recruit, train, mentor, and evaluate hotel staff. • Conduct daily briefings and departmental meetings. • Coordinate with the Sales team to maximize occupancy and revenue. • Maintain strong vendor relationships and oversee procurement. • Prepare daily, weekly, and monthly operational reports for management. • Drive continuous improvement initiatives and enhance operational efficiency. Qualifications • Bachelor's Degree/Diploma in Hotel Management or Hospitality Management. • Relevant certifications will be an added advantage. Role: Operations Manager,Industry Type: Hotels & Restaurants,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: OperationsEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsHotel OperationsFacility OperationsHospitality ManagementFood and BeverageLead OperationsDay to Day OperationsOperations ManagementAbout companyOYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations, bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its customers with access to a broad range of high-quality storefronts at compelling price points. Company InfoAddress:201, Sector 47,Gurgaon, Gurgaon, Haryana , GURGAON, Haryana, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreSimilar jobsOperations ManagerSaffron Studios3.02 reviewsSouth Goa, North GoaHospitality OperationsLead OperationsOperations ManagementManagementHospitalityOperationsPosted 9 Days AgoOperations ManagerExpress Holidays GlobalChennaiTravel OperationsHotel OperationsHospitality ManagementOffice OperationsVendor ManagementOperations ManagementManagementVendorHotelTravelPosted 4 Days AgoOperations ManagerSaffron Studios3.02 reviewsKarjatHospitality OperationsTravelHospitality ManagementProperty ManagementOperations ManagementManagementHospitalityOperationsPosted 9 Days AgoSr. Operations ManagerBahri Hospitality & CuisinesNew DelhiRestaurant OperationsRetailQsrOperations ManagerBakeryOperationsSupply ChainResource ManagementAuditingMarketingRecruitmentLogisticsSRSupplyPosted 11 Days AgoOperations ManagerVeerayatan4.57 reviewsPalitanaTeam ManagementLeadershipProblem SolvingGuest RelationsOperations PlanningLead OperationsF&B OperationsSOP ImplementationProcess ManagementVendor ManagementTeam BuildingEvent ManagementCost ControlPre-Opening OperationsOperations ManagementProcessEventsPosted 10 Days AgoJobs you might be interested inAssistant Operations ManagerPolicybazaar3.76756 reviewsKochiPosted 19 Days AgoHospitality Manager - KeralaReliance Retail3.929377 reviewsThrissur, ThiruvallaPosted 3 Days AgoGuest Experience ManagerSeraphin VenturesRemotePosted 10 Days AgoOperations Manager - HospitalityColstay limited - Aurus &...3.76 reviewsMumbai (All Areas)(Vile Parle West)Posted 17 Days AgoWalk-in Administration & Operations Executive- MaldivesSwagatham Global connectPosted by Swagatham Global ConnectKochi, Chennai, MaldivesPosted 23 Days AgoReviewsView all4.1K employee reviews4.0rated by Operations Manager in ChennaiLikesNice working culture and cooperative staffDislikesNARead full reviewFollow OYO to receive the latest job postings and alerts550.9k followersPowered bySalary insightsOperations Manager in OYO typically earns between₹5.9 - ₹7.1 L/yrSee detailed salary breakupPowered byBenefits & PerksView all401 employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportFree MealPerformance BonusRelocation AssistancePowered by

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