Account Executive (1-6 Years)

Job description:JOB TITLE: Account ExecutiveJOB SUMMARY:Working in . Shifts, the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers.Job Requisites:Undergraduate degree completed or currently pursuing, preferably in Arts and Science.Excellent English Communication SkillsAdherence to . Shift TimingsHaving 1 or more years of experience in the relevant roleDesired Skills:Client Orientation: Pleasant, professional, and courteous personality, dealing with people at all levels, internal and external.Being a Go-getter: Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment.Multi-tasking skills: Ability to analyse, prioritize and work with focus.Technical Skills: Ability to work effectively on online platforms and specialized softwareRoles and ResponsibilitiesPerform pre-call analysis and check status by calling the payer or using IVR or web portal servicesMaintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future referenceRecord after-call actions and perform post call analysis for the claim follow-upAssess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contactProvide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the callPerform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpaymentsEnsuring the daily assigned accounts are resolved/ worked onEscalate difficult collection situations to Team Leaders situations and seek education and instruction.Benefits:Flexible scheduleFood providedHealth insuranceLife insuranceProvident FundExperience1 - 6 YearsNo. of Openings25EducationGraduateRoleAccount ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview Location1202, A-Block, Tidel Park, 4 Canal Bank Road, Taramani, Chennai, Tamil Nadu 600113.