Assistant Vice President – Product Support & Delivery

Hex Wireless Pvt. Ltd. Verified employer

Actively hiring · Posted 1mo ago · JEV2609A965654F0F

SalarySalary not disclosed

Experience5–7 yrs

LocationVadodara, Gujarat, Gujarat

Work modeRemote · Full time

Openings1

EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization

Shift9am-6pm

IndustryIT - Software / Product Development

Apply with Jeevika profile WhatsApp

Job description

Lead product support and delivery operations, ensuring service quality and business continuity. Manage support teams, delivery processes, SLAs, escalations, and customer satisfaction. Drive product enhancements, operational improvements, and service delivery strategies. Collaborate with product, engineering, sales, and business teams to resolve complex issues. Monitor KPIs, budgets, risks, and performance while driving continuous improvement.

Key skills

Product Support Service Delivery Operations Management SLA Management Team Leadership Customer Success Escalation Management KPI Management Stakeholder Management

How to apply

Sign in or create your free profile — takes about two minutes.
Apply with one tap — your profile is shared directly with Hex Wireless Pvt. Ltd..
Track your application and get updates by email and WhatsApp.

Apply now