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CRM Executive – Retention

Happie Hire Verified employer

Actively hiring · Posted 9d ago · JEV2609DAB7246DE5

SalarySalary not disclosed
Experience1–3 yrs
LocationGurgaon, Gurugram, Haryana
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryHR, HUMAN RESOURCES

Job description

Manage customer retention activities and reduce churn through targeted campaigns Engage customers through calls, email, WhatsApp and other communication channels Analyze customer behavior and identify opportunities for retention and upselling Handle customer concerns and coordinate with teams to improve satisfaction Track retention metrics, campaign performance and prepare CRM reports

Key skills

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