E-Commerce Executive

Job highlights

• Joining Bonus, Internet Allowance, LaptopJob DescriptionJob TitleE-commerce D2C ExecutiveCompanyTatva Healthcare — Aumtatva Global Ventures Pvt. Ltd.Job LocationAhmedabad, Gujarat — Office-basedWork ModeWork From Office (WFO)Working Days & TimingsMonday to Saturday1 PM to 7:00 PMExperience Required6 months - 2 years of relevant experience in telecalling, customer service, e-commerce, sales, or office administration.Freshers with strong communication skills may also be considered.Salary / CTC₹15,000–₹22,000 per month, depending on experience and suitability.Performance-based incentives may be provided in addition to the fixed salary.Qualification* Graduate preferred* Good command of Hindi and EnglishKey Responsibilities* Make outbound calls to customers regarding orders, confirmations and follow-ups.* Handle customer queries through phone/WhatsApp.* Follow up on leads and potential customers.* Coordinate with the e-commerce and dispatch teams.* Maintain customer and order records.* Foll

Job Title E-commerce D2C Executive Company Tatva Healthcare — Aumtatva Global Ventures Pvt. Ltd. Job Location Ahmedabad, Gujarat — Office-based Work Mode Work From Office (WFO) Working Days & Timings Monday to Saturday 1 PM to 7:00 PM Experience Required 6 months - 2 years of relevant experience in telecalling, customer service, e-commerce, sales, or office administration. Freshers with strong communication skills may also be considered. Salary / CTC ₹15,000–₹22,000 per month, depending on experience and suitability. Performance-based incentives may be provided in addition to the fixed salary. Qualification * Graduate preferred * Good command of Hindi and English Key Responsibilities * Make outbound calls to customers regarding orders, confirmations and follow-ups. * Handle customer queries through phone/WhatsApp. * Follow up on leads and potential customers. * Coordinate with the e-commerce and dispatch teams. * Maintain customer and order records. * Follow up on pending, cancelled and undelivered orders. * Assist with basic day-to-day office coordination and administration. * Receive visitors and handle general office communication when required. * Ensure smooth coordination between customers, sales, dispatch and management. * Provide regular updates on calling performance, conversions and pending follow-ups. Required Skills * Excellent communication and interpersonal skills * Confident and polite telephone manner * Basic computer knowledge * Familiarity with Excel/Google Sheets * Customer-handling skills * Good follow-up ability * Sales-oriented mindset * Ability to work independently and responsibly * Professional attitude and good punctuality Notice Period / Expected Joining Immediate joiners preferred. Candidates with a notice period of up to 15 days may also be considered. Benefits & Other Details * Performance-based incentives * Stable full-time opportunity with a growing healthcare/e-commerce company * Opportunity to learn e-commerce, customer relations and sales operations * Professional and growth-oriented work environment * Salary growth based on performance Ideal Candidate We are looking for someone who is confident, responsible, well-spoken and comfortable speaking with customers, while also being capable of handling basic office coordination and day-to-day operational responsibilities.