Customer Care Executive

Job highlights

• Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days, Two-way cabJob DescriptionCUSTOMER SUPPORT EXECUTIVEInternational Voice and Chat ProcessLocation: As per company requirementHiring for: International ProcessJob OverviewWe are hiring Customer Support Executives for an International Voice and Chat Process. This is a great opportunity for candidates with international BPO experience who want to build their career in customer service.Key ResponsibilitiesHandle customer queries through voice and chat supportUnderstand customer concerns and provide accurate and timely solutionsResolve customer issues professionally while maintaining service qualityProvide excellent customer service and ensure customer satisfactionHandle customer complaints and escalate unresolved issues to the relevant teamMaintain accurate records of customer interactions and follow up when requiredAchieve defined quality and pro

CUSTOMER SUPPORT EXECUTIVE International Voice and Chat Process Location: As per company requirement Hiring for: International Process Job Overview We are hiring Customer Support Executives for an International Voice and Chat Process. This is a great opportunity for candidates with international BPO experience who want to build their career in customer service. Key Responsibilities Handle customer queries through voice and chat support Understand customer concerns and provide accurate and timely solutions Resolve customer issues professionally while maintaining service quality Provide excellent customer service and ensure customer satisfaction Handle customer complaints and escalate unresolved issues to the relevant team Maintain accurate records of customer interactions and follow up when required Achieve defined quality and productivity targets Required Skills and Qualifications Graduates and undergraduates can apply Minimum 6 months of experience in an International Process is mandatory Excellent verbal and written communication skills in English Good customer handling and interpersonal skills Basic computer knowledge Ability to work in a target driven environment Candidates with International Voice or Chat Process experience will be preferred Salary and Benefits Salary from 25000 to 40000 CTC per month Working Days 5 days a week Shifts Rotational shifts Week Off Rotational Cab Facility Company provided both way cab facility Experience Required Minimum 6 months of experience in an International Process Education Graduate or Undergraduate Process International Voice and Chat Process Why Join Us Attractive salary package Five day working Both way cab facility Opportunity to work in an International Process Career growth opportunities in customer service Thanks, Best Regards Aastha [hidden] Elevate X Soluations