Customer Care Representative

We invite candidates with good communication skills for the post of Customer Care Representative.This position requires an action-oriented, problem-solver who will assist both rural and urban customers by providing information about our services, resolving any complaints / issues and assisting in the use of our technology product.

Technology Skills Required

Familiarity with Windows, Browsers like Google Chrome etc. and Microsoft Office

Familiarity with operating Android smartphones and applications

Demonstrate an ability to successfully navigate websites and smartphone applications

Communication & Problem Solving Skills

Excellent communication skills (written and verbal) in English, Hindi and Marathi / Kannada

Strong phone contact handling skills

Ability to patiently guide semi literate rural customers through technology features

Ability to compose grammatically correct and accurate written response

Ability to understand agricultural practices is a plus

Qualifications

Graduate(Any Stream) eligible to apply.