Collection Agent (1-2 Years)

WE'RE HIRING TELE-COLLECTION OFFICER (TCO) / SENIOR TCO Locations: Mumbai Chennai Hyderabad Employment Type: Full-Time Relevant Experience: Tele-Collections / Tele-Sales / Customer Service DRA Certification: Mandatory Key Responsibilities- Handle delinquent and pre-delinquent customer accounts through outbound calls.- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.- Understand customer concerns and provide appropriate assistance.- Maintain accurate customer information and call records in the CRM.- Achieve assigned collection, productivity, and quality targets.- Follow company processes, compliance guidelines, and call quality standards. Key Skills Tele-Collections & Debt Recovery DRA (Debt Recovery Agent) Certification Loan & Credit Card Collections Recovery Operations Tele-Sales & Customer Service Communication, Negotiation & Convincing Skills Interested candidates can share their updated CV: Email: Contact: Please share this opportunity with candidates who may be interested!#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #RecruitmentExperience1 - 2 YearsNo. of Openings25Education10th PassRoleCollection AgentIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office