Operations Specialist - Internship

About the internship:Internship Details:

1. Duration: 6 months.

2. Work Mode: 5 days working (Monday to Friday).

3. Shift Timings: Night shift (6:30 PM-3:30 AM IST).

About the Role:

Operations Specialists at Client work in a variety of functions within operations. Following an initial training period, new entrants will undergo an assessment period often lasting for six months. During this assessment period, each candidate's strengths will be assessed to determine their eventual placement within the company's various Operations teams (Processing, Underwriting, Closing, and Servicing) in the US Mortgage Domain. We collaborate with each person to best match their strengths and interests when determining this placement.

Selected intern's day-to-day responsibilities include:

1. Work closely with management and participate in the build-out of processes and workflows within operations, providing feedback on the design and improvement of operational processes.

2. Communicate with the onshore team, brokers, loan officers, operations staff, and other parties to obtain necessary information and documentation needed to underwrite loans.

3. Review loan documentation for completeness and accuracy.

4. Provide support for the underwriting team by performing loan data reviews in accordance with our standard operating procedures under the supervision of senior staff.

5. Assist the business development and processing teams in administering loans through the origination cycle.

6. Perform quality control checks to ensure standard operating procedures are followed.

7. Identify process improvements and recommend solutions.

8. Participate in training programs focused on individual development, leading to team and personal success.

9. Provide exceptional customer service and resolve borrower concerns professionally and efficiently.

10. Perform other administrative and operational duties as required.

About You:

Driven, adaptable, open-minded, intellectually curious, self-motivated, detail-oriented, a problem solver, and a quick learner. If many of these attributes describe you, Client will be a place where you will thrive.

Working at Client can be very challenging. As such, we work hard to ensure that there is a fit between who you are and our work culture to ensure our mutual success. The rewards, however, extend beyond the monetary benefits you receive, including a strong sense of purpose, belonging, and the feeling that you are making a difference.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 25th Nov'26 and 26th Nov'26are available for duration of 6 monthsare from Hyderabad onlyhave relevant skills and interestsStipend:INR₹ 30,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, 5 days a weekSkills required:MS-Office, English Proficiency (Spoken), English Proficiency (Written) and Effective CommunicationOther Requirements:Ask Yourself the Following Questions1. Can you see the big picture, understand relationships between disparate processes or pieces of information, connect the dots, and draw valid logical conclusions?2. Are you able to analyze and understand complex systems, or are you fascinated or curious about understanding how things work?3. Can you recognize patterns in data or information and draw reasonable conclusions from them?4. Do you like working in a structured and organized way?5. Do you learn how to use modern apps and technology with ease?6. If you answered yes to the questions above, you are exactly the type of candidate we are looking for!Skills and Qualifications1. Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field.2. Strong interest in working in financial services and learning the nuances of the business.3. Excellent written and verbal communication abilities.4. Tech-savvy with the ability to learn new systems quickly.5. Ability to handle sensitive borrower interactions with professionalism.About Company:Eighty20 is revolutionizing offshore operations consulting by focusing on the Pareto Principle. We believe that in most organizations, a small group of individuals, processes, or strategies can deliver a disproportionate impact on overall results. Our rigorous selection process identifies these 'vital few' with the skills and potential to make a significant difference.We go beyond traditional methods by not only identifying high-potential individuals but also by prioritizing their personal and professional growth. We provide them with the resources, support, and opportunities they need to thrive and deliver. This approach ensures that our clients benefit from the expertise and dedication of the select few who can truly move the needle.

Responsibilities

Internship Details:

1. Duration: 6 months.

2. Work Mode: 5 days working (Monday to Friday).

3. Shift Timings: Night shift (6:30 PM-3:30 AM IST).

About the Role:

Operations Specialists at Client work in a variety of functions within operations. Following an initial training period, new entrants will undergo an assessment period often lasting for six months. During this assessment period, each candidate's strengths will be assessed to determine their eventual placement within the company's various Operations teams (Processing, Underwriting, Closing, and Servicing) in the US Mortgage Domain. We collaborate with each person to best match their strengths and interests when determining this placement.

Selected intern's day-to-day responsibilities include:

1. Work closely with management and participate in the build-out of processes and workflows within operations, providing feedback on the design and improvement of operational processes.

2. Communicate with the onshore team, brokers, loan officers, operations staff, and other parties to obtain necessary information and documentation needed to underwrite loans.

3. Review loan documentation for completeness and accuracy.

4. Provide support for the underwriting team by performing loan data reviews in accordance with our standard operating procedures under the supervision of senior staff.

5. Assist the business development and processing teams in administering loans through the origination cycle.

6. Perform quality control checks to ensure standard operating procedures are followed.

7. Identify process improvements and recommend solutions.

8. Participate in training programs focused on individual development, leading to team and personal success.

9. Provide exceptional customer service and resolve borrower concerns professionally and efficiently.

10. Perform other administrative and operational duties as required.

About You:

Driven, adaptable, open-minded, intellectually curious, self-motivated, detail-oriented, a problem solver, and a quick learner. If many of these attributes describe you, Client will be a place where you will thrive.

Working at Client can be very challenging. As such, we work hard to ensure that there is a fit between who you are and our work culture to ensure our mutual success. The rewards, however, extend beyond the monetary benefits you receive, including a strong sense of purpose, belonging, and the feeling that you are making a difference.