Senior Quality Assurance and Technical Support Professional

Senior Quality Assurance and Technical Support

Experience:5+ Years

Job Location: Mumbai / Pune / Bangalore / Delhi / Hyderabad

5+ years of relevant experience in Quality Assurance, Technical Support, or industrial operations, with a strong understanding of quality standards, processes, and operational requirements.

Knowledge of SOPs, quality standards, change control, non-conformance management, CAPA, inspections, and audit support.

Ability to identify technical issues, assess quality deviations, perform Root Cause Analysis, troubleshoot problems, and coordinate effective resolutions; knowledge of LIMS and SAP QM.

Strong analytical and communication skills, with experience in technical reporting, stakeholder management, customer query handling, cross-functional coordination, and proficiency in MS Excel/Power BI.

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