Technical UX Writer

Position Summary - We're seeking a skilled Technical Writer to join our product team and create exceptional documentation that empowers our users and supports our product goals. You'll collaborate closely with engineering, product management, and UX teams to produce clear, comprehensive documentation that spans the entire user journey, from onboarding guides to advanced feature explanations. You'll be responsible for developing documentation strategy, creating various content types, and ensuring our technical content meets the highest standards of clarity and usability. The ideal candidate combines strong technical writing skills with user experience thinking and collaborative teamwork abilities.

Write user-facing help articles, tutorials, and troubleshooting guides for product features

Establish and maintain documentation style guides and content standards

Optimize existing documentation based on user feedback and analytics data

Create video tutorials and interactive guides when appropriate

Manage documentation workflow from planning through publication and maintenance

Review and edit technical content created by subject matter experts

Bachelor's degree in Technical Writing, English, Computer Science, or related field

[Experience: 3-5 years of technical writing experience, preferably in software or technology companiesUnderstanding of markup languages (Markdown, HTML) and version control systems (Git)Detail-oriented with excellent editing and proofreading abilities

We provide equal employment opportunities to all qualified candidates without discrimination based on gender, race, religion, nationality, age, disability, or any other legally protected characteristic. We value diversity and believe that an inclusive workplace enables our people and organisation to thrive. .