Customer Service Advisor job in Any at IT FUTURISTA for Women| Herkey (Formely JobsForHer) | 179225

Apply Customer Service Advisor job in IT FUTURISTA - Any - [hidden]:13:22.communication,computer skills,soft skill,empathic listening,review data jobs in Customer Service/ Telecalling/ Back Office Operations and Medical/Healthcare/Hospital,Pharma/Biotech/Clinical Research industry with of experience for full_time position.

Responsibilities

Conduct screening calls with research study volunteers, listening attentively and collecting accurate information.Engage in empathetic, patient-centered conversations, creating a safe and respectful environment for participants to share information.Assess eligibility of participants based on study criteria and guide them through next steps.Politely and professionally collect sensitive information, ensuring confidentiality and compliance with data privacy standards.Manage appointment scheduling, patient registration, and insurance verification for qualified participants.Maintain detailed and accurate documentation of all interactions and updates in the system.Assist with medical billing and insurance queries when required.Collaborate with internal teams to ensure smooth participant onboarding and data management.Deliver consistent, high-quality communication and customer support aligned with healthcare ethics and empathy.