International Chat Support Executive

Job Title: Chat Support Executive (Non-Voice Process)Location: AhmedabadRole Overview:We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.Key Responsibilities:Handle customer queries via chat, email, and other non-voice platforms.Provide prompt and effective resolutions using written communication.Maintain professionalism and empathy in all customer interactions.Ensure high levels of customer satisfaction and service quality.Eligibility Criteria:Freshers and experienced candidates are welcome.Strong written communication skills in English (grammar & spelling).Qualification: 10+3 Diploma / HSC / Any Graduate.Basic computer knowledge is required.Willingness to work in a 24/7 shift environment.What We Offer:Supportive and growth-oriented work environment.Continuous learning and career advancement opportunities.Competitive salary with performance-based incentives.Exposure to a diverse and inclusive workplace culture.Additional Benefits:5 Days Working.Night Shift Allowance.PF, Insurance & Gratuity Benefits.