Remote Human Resources Business Partner - Supply Chain Operations

Note: The job is a remote job and is open to candidates in USA. CHEP is committed to building a culture of Zero Harm and operational excellence. They are seeking a seasoned HR Business Partner to support Service Center Operations across the US, focusing on Employee Relations and Safety Management.

ResponsibilitiesPartner with business leaders and HRBPs to implement people and organizational solutions that drive business performance and employee engagementServe as the first point of contact for employees on HR-related queries, collaborating with the HR Operations team for seamless service deliveryBuild and maintain relationships with leaders, providing coaching and influencing on key people-related matters to enhance team performance and developmentSupport leaders in the development of their teams, focusing on capability enhancement, engagement, and succession planningOversee the employee lifecycle, from talent acquisition through to retirement, ensuring adherence to processes and procedures in collaboration with the broader HR teamProvide guidance on organizational design and workforce planning, supporting talent management, succession planning, and workforce modelling effortsProactively manage and resolve employee relations issues, conducting investigations and ensuring a fair and compliant resolution processLead complex employee relations matters, including investigations, disciplinary actions, and terminations, ensuring fairness, consistency, and complianceAct as a trusted advisor to Service Center leadership on high-risk ER and workforce issuesIdentify ER trends and partner with operations to proactively mitigate risk and improve workforce stabilityEnsure adherence to Brambles Code of Conduct, policies, and employment law requirementsChampion CHEPs Zero Harm safety culture, ensuring alignment between people practices and safe behaviorsPartner with Operations and Safety leaders to:Reinforce safety accountability at all leadership levelsSupport incident reviews where people factors are involvedEmbed safety into performance management, onboarding, and leadership routinesPromote a culture of psychological safety, respect, and inclusion across frontline teamsPartner with Service Center leaders to align people strategies with operational performance (productivity, retention, engagement)Coach leaders on:Performance managementWorkforce planning in shift-based environmentsLeadership effectiveness and team engagementSupport organizational changes and transformation initiatives in assigned region or areaDrive initiatives to improve employee engagement, retention, and culture in frontline environmentsSupport high-volume, hourly workforce strategies, ensuring a strong employee experience across sitesPartner with leaders to build inclusive, high-performing teamsEnsure consistent application of HR policies and practices in assigned region or area across all Service CentersPartner with Legal and HR Centers of Excellence to manage labor risk and regulatory complianceMaintain strong governance and documentation standards for ER mattersSupport execution of enterprise HR processes including:Performance and talent cyclesWorkforce planningCompensation and rewards programsPartner cross-functionally with Talent Acquisition, Learning, Safety, and Rewards teamsSkills

7+ years of progressive HR experience, with deep specialization in Employee RelationsDemonstrated experience supporting multi-site, operational, manufacturing, or service center environmentsStrong track record managing complex, high-risk ER cases and investigationsDeep understanding of employment law, ER best practices, and compliance frameworksStrong coaching and influencing skills with frontline and senior leadersAbility to operate independently in a geographically dispersed, fast-paced environmentData-driven mindset; ability to identify trends and translate into actionable insightsHigh resilience, sound judgment, and ability to navigate ambiguityBachelor's degree in HR, Business, or related field requiredTravel: Up to 50% across the Service Center networkWork Model: Hybridcombination of remote work and on-site presenceCandidates located in the Eastern Time Zone or on the U.S. East Coast are strongly preferredExperience partnering with operations in safety-critical environments preferredHR certification (PHR, SPHR, SHRM-CP/SCP) preferredLocation: Eastern Time Zone preferredBenefitsCompetitive salary + Annual Bonus PlanBenefits Day 1!401K with company m .