Technical Lead – Frontend

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

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We’re looking for an experienced Technical Lead – Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings.

What you can expect as a Technical Lead at HappyFox:

You will consistently ship features and improvements and lead a team of engineers working on our product roadmap.

You will oversee software architecture, Git workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality.

You will actively work towards identifying, minimizing, and managing technical debt in the codebase.

You will improve the development experience and the quality of the codebase.

You will define our internal standards for coding style, maintainability, and best practices for a large-scale web application.

You will uphold the best practices and coding standards for the team through code review and technical feedback.

You will take responsibility for key technical architecture and design decisions.

You will take ownership of the stability and performance of the services that you work on.

You will contribute to the strategic vision and long-term roadmap in your area of expertise.

You should apply if:

You have 2+ years of experience in a technical lead role designing and building single-page web applications.

You have 8+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.

You have deep knowledge of HTML, CSS, and JavaScript

You have experience building single-page apps and a good understanding of the best practices and coding patterns.

You have a passion to dig into technically complex problems to troubleshoot and figure out a solution.

You have a desire to continuously improve and ship the best quality product.

You have a pragmatic approach to making sure technical decisions align with actual business needs.

You have a good understanding of the trade-offs when building for product value, reliability, or performance.

You have excellent communication skills with the ability to discuss and explain your point of view clearly and effectively.