Customer Service/Customer Support - Internship

About the internship:Key Responsibilities-

1. Handle inbound and outbound customer calls.

2. Explain travel packages and holiday offers to prospective customers.

3. Generate leads and convert inquiries into bookings.

4. Follow up with customers and maintain regular communication.

5. Maintain accurate records of customer interactions.

6. Coordinate with the operations team for booking confirmations and customer requirements.

7. Resolve basic customer queries and ensure a positive customer experience.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 21st Sep'26 and 26th Oct'26are available for duration of 6 monthshave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 8,000 - 12,000 /monthDeadline:[hidden]:59:59Other perks:CertificateSkills required:MS-Excel and Effective CommunicationAbout Company:We are a trustworthy organization that has been providing efficient workforces since the start of 2018. We are a 'manpower supplier' based in Kolkata.Additional information:

Stipend Structure:

Fixed pay: ₹ 6,000 - 8,000 /month

Incentive pay: ₹ 2,000 - 4,000 /month

Responsibilities

Key Responsibilities-

1. Handle inbound and outbound customer calls.

2. Explain travel packages and holiday offers to prospective customers.

3. Generate leads and convert inquiries into bookings.

4. Follow up with customers and maintain regular communication.

5. Maintain accurate records of customer interactions.

6. Coordinate with the operations team for booking confirmations and customer requirements.

7. Resolve basic customer queries and ensure a positive customer experience.