Customer Care Executive

Job highlights

• Annual Bonus, PF, ESI (ESIC)Job DescriptionCustomer Care ExecutiveJob Description:Make 100+ telecalling activities daily to existing and prospective customers and pitch suitable Gold Loan products.Generate Gold Loan leads by contacting inactive customers from the existing database and identifying potential customers through open-market activities.Follow up with leads, understand customer requirements, and ensure lead conversion.Coordinate with branch staff and managers for documentation, processing, and successful closure of customer requirements.Assist in customer service activities and resolve customer queries professionally.Support and supervise day-to-day customer service operations at the branch.Maintain customer records, follow-up details, and lead status accurately.Develop and maintain good relationships with customers to encourage repeat business and customer retention.Gain hands-on experience in Gold Loan operations, customer handling, sales, lead generation.Contact DetailsNam

Customer Care Executive Job Description: Make 100+ telecalling activities daily to existing and prospective customers and pitch suitable Gold Loan products . Generate Gold Loan leads by contacting inactive customers from the existing database and identifying potential customers through open-market activities. Follow up with leads, understand customer requirements, and ensure lead conversion . Coordinate with branch staff and managers for documentation, processing, and successful closure of customer requirements. Assist in customer service activities and resolve customer queries professionally. Support and supervise day-to-day customer service operations at the branch. Maintain customer records, follow-up details, and lead status accurately. Develop and maintain good relationships with customers to encourage repeat business and customer retention . Gain hands-on experience in Gold Loan operations, customer handling, sales, lead generation. Contact Details Name: A.Rajesh & Preethi Phone: [hidden] & [hidden] Email: [hidden] Location: All Over Chennai, Tamil Nadu, India