Customer Relationship Manager - Fresher

About the job:Key Responsibilities:

1. Manage and maintain strong client relationships as the primary point of contact.

2. Coordinate and communicate effectively with internal teams and external stakeholders.

3. Handle client issues proactively and escalate when required to ensure timely resolution.

4. Support account retention and identify opportunities for account growth.

5. Maintain accurate documentation and prepare regular reports.

Note:

1. This is a work-from-office role at Sheikh Sarai Phase I, Delhi [hidden]. Office shift time: 9:00 AM - 6:00 PM.Who can apply:Only those candidates can apply who:are from Delhi onlySalary:₹ 3,00,000 - 3,00,001 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Free snacks & beveragesSkills required:English Proficiency (Spoken), English Proficiency (Written) and Effective CommunicationOther Requirements:1. Eager to learn and grow.2. Professional and accountable.3. Self-motivated with a positive attitude.4. Consistent and reliable performer.About Company:iBankLive.com is a website by The Agency Source, India's largest creative media monitoring firm for TVC commercials, press ads, radio spots, internet ads, and news.

Responsibilities

Key Responsibilities:

1. Manage and maintain strong client relationships as the primary point of contact.

2. Coordinate and communicate effectively with internal teams and external stakeholders.

3. Handle client issues proactively and escalate when required to ensure timely resolution.

4. Support account retention and identify opportunities for account growth.

5. Maintain accurate documentation and prepare regular reports.

Note:

1. This is a work-from-office role at Sheikh Sarai Phase I, Delhi [hidden]. Office shift time: 9:00 AM - 6:00 PM.