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Customer Support- Voice Process

Elevate Hiring Opc Pvt Ltd Verified employer

Actively hiring · Posted 28d ago · JEV26106D4B70656B

SalarySalary not disclosed
Experience0–4 yrs
LocationGurugram, Haryana
Work modeRemote · Full time
Openings1
Shift6 days/ week\n\nAdditional Info : Job Title: Customer Support Executive Voice Pr
IndustryBPO / Call Center

Job description

Salary Range : Rs. 18000 - Rs. 20000 , based on skills, experience, and interview performance

Educational Requirement : 12th Pass

Work Arrangement : Work From Office

Gender Preference : Both male and female can apply

Skills Requirement : No predefined skills necessary

Experience Requirement : Fresher

Location : Sector 20 - Gurgaon

Working Hours : Rotational shift 6 days/ week

Additional Info : Job Title: Customer Support Executive Voice Process Process: Inbound & Outbound Voice Calls Key Responsibilities: Handle Incoming Customer Calls, Address Inquiries, And Resolve Issues Effectively. Make Outbound Calls To Assist Customers With Queries, Updates, Or Resolution Follow-Ups. Provide Accurate Information Regarding Products And Services While Maintaining High Customer Satisfaction. Maintain A Professional, Customer-Focused Attitude During All Interactions. Escalating Complex Queries To The Concerned Departments When Necessary.Requirements: Excellent Communication Skills In Both English And Hindi. Minimum Versant Score Of 4 Or 5. Willingness To Work In A 6-Day Rotational Shift Environment (Including Weekends). Immediate Joiners Preferred. Type : Inbound, Outbound, Domestic, Sales | Languages : English .

Key skills

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