Customer Success Associate

Job highlights

• PF, Travel Allowance (TA), 5 working days, Two-way cabJob Description🚀 Hiring – Customer Success Associate / Customer Support Executive📍 Location: Gurugram – Sector 30🏢 Work Mode: Work From Office💰 Salary: Up to ₹35,000 CTC🕐 5 Days Working
• 2 Rotational Week Offs🌙 24/7 Rotational Shifts, including Night Shifts🚕 Cab facility available within hiring zoneJob RoleHiring for International BFSI / Fintech processes involving Voice + Chat / Chat Support.Key ResponsibilitiesHandle customer queries through Voice and Chat.Manage 2+ concurrent chats efficiently for chat roles.Assist customers with financial products and services.Candidates with Taxation / Tax Documents experience will be preferred for blended roles.Maintain customer satisfaction, quality and productivity targets.Handle queries accurately while maintaining attention to detail and compliance.EligibilityGraduate / Undergraduate can apply.Minimum 6 months BFSI experience mandatory.Taxation / Tax Documentation experience preferred.Exc

🚀 Hiring – Customer Success Associate / Customer Support Executive📍 Location: Gurugram – Sector 30 🏢 Work Mode: Work From Office 💰 Salary: Up to ₹35,000 CTC 🕐 5 Days Working | 2 Rotational Week Offs 🌙 24/7 Rotational Shifts, including Night Shifts 🚕 Cab facility available within hiring zone Job RoleHiring for International BFSI / Fintech processes involving Voice + Chat / Chat Support . Key ResponsibilitiesHandle customer queries through Voice and Chat . Manage 2+ concurrent chats efficiently for chat roles. Assist customers with financial products and services. Candidates with Taxation / Tax Documents experience will be preferred for blended roles. Maintain customer satisfaction, quality and productivity targets. Handle queries accurately while maintaining attention to detail and compliance. EligibilityGraduate / Undergraduate can apply. Minimum 6 months BFSI experience mandatory. Taxation / Tax Documentation experience preferred. Excellent English communication – verbal & written. 35–40+ WPM typing speed. Strong comprehension, multitasking and customer-handling skills. Comfortable with rotational/night shifts. Immediate joiners preferred. 💰 Salary Up to ₹35,000 CTC depending on experience/process. 📝 Selection Process- HR Round → Operations Round → Versant Assessment → Client Round Ideal candidates: BFSI/Fintech/Banking professionals with Customer Support, Taxation, Chat Support, Voice Support or Financial Services experience.