Account Executive | Pune On-site

About BotSpace

BotSpace builds AI agents for e-commerce brands to help drive sales and automate customer support across web, WhatsApp, Instagram, and other customer channels. We work with fast-growing e-commerce brands and are building an AI-native platform for sales, support, and customer engagement.

About the Role

We are looking for an Account Executive to own opportunities from demo to close. You will receive a strong pipeline from our BD team, partnerships, outbound campaigns, marketing, and founder-led initiatives. Your primary responsibility will be to run great demos, understand the customer's requirements, follow up consistently, and convert qualified opportunities into paying customers. While a significant portion of your pipeline will be generated for you, we also expect you to be proactive in generating your own opportunities through targeted outreach, referrals, networking, and re-engaging older prospects. This is a hands-on sales role with direct ownership of revenue.

What You'll Do

Conduct product demos with e-commerce brands

Understand the customer's business, existing tools, pain points, and requirements

Position BotSpace's AI agents and platform based on the customer's use cases

Own opportunities from the first demo through negotiation and closing

Follow up consistently and move deals through the sales pipeline

Handle objections, pricing discussions and negotiations

Maintain accurate deal stages, next steps, and notes in the CRM

Re-engage stalled and older opportunities

Generate a portion of your own sales pipeline through prospecting and relationships

Work closely with the BD and partnerships teams to improve lead quality and messaging

Coordinate smooth handovers to the onboarding and customer success teams after closing

Share customer feedback and market insights with the product and leadership teams

Continuously improve our demos, sales pitch, objection handling, and closing process

What We're Looking For

1-3 years of B2B SaaS sales experience, preferably as an Account Executive

Proven experience conducting demos and closing customers

Strong discovery, communication, negotiation, and follow-up skills

Strong ownership of pipeline and revenue targets

Comfortable speaking with founders, e-commerce operators, CX leaders, and marketing teams

Ability to understand a technical product and explain it clearly

Strong CRM and pipeline management discipline

Self-driven and willing to create opportunities instead of relying entirely on inbound leads

A Major Plus

Experience working as an Account Executive or salesperson at a Shopify-focused app, SaaS company, or e-commerce technology company will be a major advantage. You should ideally already understand the Shopify ecosystem, D2C brands, Shopify agencies, common e-commerce tools, and how merchants evaluate and purchase SaaS products. Experience selling products in areas such as AI, customer support, helpdesk, conversational commerce, marketing automation, retention, or customer experience is also a strong plus.

How Success Will Be Measured

Your primary goal is to convert qualified opportunities into revenue. You will be measured on:

New MRR / ARR closed

Demo-to-paid conversion rate

Number of customers closed

Sales cycle length

Pipeline and follow-up discipline

Self-generated pipeline and revenue

Overall achievement against sales targets

Why Join BotSpace

You will be joining at a stage where the company already has multiple channels generating demos and opportunities, and we are now building a stronger sales closing engine. You will work closely with the founders and have significant ownership over how BotSpace sells. You will also play an important role in building the sales playbook, improving our demo and closing process, and helping us scale revenue.

If you enjoy understanding businesses, running great demos, following opportunities relentlessly, and closing deals, we'd love to hear from you.