Business Analyst/ Data Business Analyst (Chennai)

Role & responsibilities

7+ years of experience in Business analysis with very good data analysis and good communication & documentation skills

• Prefer (but not mandatory) BA with Airlines and / or Travel industry domain experience - especially in Airline Passenger Revenue Accounting (PRA), ARC / BSP Settlements, PSS / GDS, NDC, or One Order experience
• Very good knowledge of SQL, databases
• Positive knowledge of BI, Datalake, Snowflake technologies preferred but not mandatory; Java, AWS knowledge desired but not mandatory
• Work closely with the development and testing team
• Create & document User Stories by collaborating with internal and external stakeholders (in excel and / or Jira)
• Able to create BRD, GAP documents, Swim Lane Diagrams, Creating Process Flow charts etc.
• Perform functional analysis and support in data & reports analysis, developing business mapping, wherever required
• Facilitate and organize business process & application walkthroughs, demos, requirements workshops and meetings with customers product owners & business and Track completion of action items identified to closure
• Understand & identify how the customers are using the applications and capture additional requirements based on the feedback
• Drive to ensure scope clarity from customers & product owner and be able to split larger requirements into smaller sub-requirements, categorize them (e.g. data, UI, logic), perform additional analysis and supporting documentation as may be required
• Communicate and conduct knowledge transfer sessions regarding requirements / user stories with scrum team/s
• Participate in sessions for grooming Jira user stories or detailed requirements review with internal and customers team .